Table of contents
I - General information
1 - These General Terms and Conditions of Sale (hereinafter referred to as the " GENERAL TERMS AND CONDITIONS ) apply, without restriction or reservation, to all offers, deliveries and services provided by BEEV, a simplified joint stock company with capital of €63,917.72, having its registered office at 5 Rue Pleyel 93200 SAINT-DENIS and its single identification number 851 682 807 R.C.S. BOBIGNY (hereinafter the "Company"). Supplier ") with customers ( Buyers "or the Buyer ") in connection with the sale and/or installation of electric mobility equipment (hereinafter referred to as the " Product "or the Products "), via the website https://www.beev.co/ (hereinafter the Website "). It is hereby specified that the Supplier may subcontract all or part of the Product installation services to partner companies (hereinafter the "Supplier"). Installer Partner "), which the Buyer expressly accepts.
2 - These General Terms and Conditions apply to the exclusion of all other conditions. However, it should be noted that the "Beev Care" guarantee is subject to additional general terms and conditions of sale available at the following address: https://www.beev.co/conditions-generales-de-ventes-beev-care/
The General Terms and Conditions of Sale can be accessed at any time on the Website and will take precedence, where applicable, over any other version. The GCS can also be sent to the Buyer on request by telephone, e-mail or post.
3 - Any order for a Product on the Website implies acceptance by the Buyer of the GTCS, regardless of the Buyer's general terms and conditions of purchase, which may not be invoked against the Supplier under any circumstances.
4 - If one of the clauses of the GTC is null and void or annulled, the other clauses will not be invalidated.
5 - The Supplier reserves the right to refuse any order from a Buyer with whom there is a dispute.
6 - The fact that the Supplier does not apply and/or does not take advantage, at a given time, of any of the provisions of the GTCS, may not be interpreted as a waiver of the right to take advantage of the said GTCS at a later date.
II - Preliminary offer (hereinafter "the offer") - Commercial documents
1 - Prior to ordering a Product, the Buyer must complete the form available on the Website. The Buyer will be called back by the Supplier's sales departments in order to study his/her requirements and the technical elements relating to the requested installation. An automated process may also enable a quotation to be generated on the basis of information entered directly by the Buyer via the Internet Site. The Buyer is solely responsible for the data he enters. Additional information and documents, and in particular photographs, may be requested from the Buyer to enable the Supplier to confirm the information provided. In this respect, BEEV may ask the Purchaser to provide, but is not limited to:
- A screenshot of the Linky meter (subscribed power) ;
- A screenshot of the Linky meter (instantaneous power);
- A screenshot of the Linky meter (maximum power reached) ;
- Photos of the planned location for the charging point;
- Photos of the proposed cable route;
- Photos of the electrical panel (circuit breakers visible);
- Any other document required for a full technical analysis of the project.
The Offer and these GTC may be accepted electronically. By accepting electronically, the Buyer confirms the accuracy of the information provided. If adjustments are necessary following a technical analysis or a site visit, an amended quotation will be submitted for validation. BEEV reserves the right to request additional documents depending on the complexity of the project.
2 - In any event, an Offer will be sent to the Purchaser by the Supplier for acceptance. The Offer may be generated automatically on the basis of the data entered online by the Purchaser. The Offer will be valid for a period of thirty (30) days from the date of issue, unless otherwise stipulated.
A technical brochure for the Product ordered will be attached to the Offer. Where applicable, if a technical visit proves necessary, the Offer will indicate how this will be carried out.
III - Ordering
1 - Any order concerning the installation of the Products shall be made by returning the Offer to the Supplier, either in the case of an electronically automated route, or in other cases duly signed and dated by the Purchaser and marked by hand "good for execution of work". It will be confirmed in writing by the Supplier, including by e-mail. In the case of an automated process, validation of the quotation generated online by the Buyer will be deemed to be a firm commitment. The Buyer must explicitly validate the information provided before finalisation.
In the automated route :
- The Buyer enters his project details,
- A quote is generated automatically,
- The Buyer confirms that the information is correct before validating it.
If any discrepancies are found during a site visit, a new estimate will be sent to the Buyer. In the event of a deliberate misrepresentation, a corrective quotation will be issued and the costs referred to in Article III, paragraph 5, below will be invoiced. If the error is due to the Supplier's software, the quotation will be corrected free of charge.
2 - All other orders, including those placed by telephone or fax, must be confirmed in writing by the Supplier. This confirmation may be made by any written means and constitutes acceptance of the order.
3 - In any event, the order must mention in particular: the quantity, the type of product, the price, the terms of payment, the place of delivery or installation if it is other than the place of invoicing. Unless expressly stated to the contrary, the terms of payment used are those stipulated in the current General Terms and Conditions of Sale.
4 - Once the order has been confirmed under the terms of this article, any addition to or modification of the order will only be binding on the Supplier if it has been accepted in writing. If a discrepancy is found between the information supplied and the reality of the site (e.g. difference in meter power, cable length, accessibility), a corrective quotation will be issued. The Buyer may accept or cancel this estimate. In the event of cancellation, the costs referred to in Article III, paragraph 5, below will be invoiced.
The order is validated after acceptance of the quotation and full payment. Any subsequent change may result in a revised quotation. The Buyer is solely responsible for the data provided. Any error (type of meter, location, length of cable, etc.) may result in a price adjustment and the invoicing of the costs referred to in Article III, paragraph 5, below. If the error is due to BEEV's computer system, it will be corrected free of charge. A double confirmation process is put in place before final validation.
5 - It is hereby reminded that in the event of a deliberate misrepresentation by the Purchaser (including during the automated process), in the event of the issue of a corrective quotation not accepted by the Purchaser (particularly in the event of a discrepancy between the information provided and reality) or cancellation of the order not taking place under the conditions of the right of withdrawal referred to in Article XII, a fixed fee of €250 including VAT will be invoiced to the Purchaser. These costs will not be invoiced if the errors originate from BEEV's computer system.
6 - Where applicable, any request for additional services not expressly provided for in the Offer must be the subject of a quotation from the Supplier and of express written acceptance by the Purchaser before any work is carried out.
IV - Prices - Delivery
1 - The prizes (hereinafter the " Prices "or the Prices "The prices invoiced are those established on the day of the order on the basis of the Supplier's Offer. Unless expressly stated otherwise in the Offer, they are valid for a maximum period of thirty days.
2 - All prices are quoted exclusive of tax and inclusive of all taxes. Taxes are applied in accordance with the regulations in force.
3 - The Products will be delivered to the address indicated by the Purchaser in the Offer. The Supplier is entitled to make partial deliveries if the Purchaser is not reasonably penalised.
Transport will be carried out under the Supplier's responsibility, but at the Buyer's exclusive expense, unless otherwise agreed in writing. Thus, the transport of the Products and all costs directly or indirectly related thereto, including, by way of illustration only, insurance, loading, unloading and delivery costs, shall be borne exclusively by the Purchaser, these amounts being communicated before the order is placed.
The delivery or installation times for the Products mentioned in the Offer are indicated according to the availability of supplies, stocks or the availability of the Installer Partner. In any event, and unless otherwise stated in the Offer, the Products will be delivered within thirty (30) working days, as from the technical validation of the site and the availability of the Products.
The date on which the Products will be made available will be communicated to the Buyer either by the Supplier or by the Partner Installer.
Except in cases of force majeure, in the event of a delay in delivery or installation lasting more than thirty (30) days after the indicative delivery date, the Buyer will have the option of cancelling his order by registered letter with acknowledgement of receipt.
V - Installing the Products
1 - On receipt of the Offer accepted by the Purchaser, the Supplier will contact an Installer Partner.
2 - The date of installation of the Products will be agreed between the Buyer and the Partner Installer, within thirty (30) working days of delivery of the Products.
The Buyer undertakes to be present during the work carried out by the Partner Installer.
In the event of absence or cancellation of a scheduled appointment, the Installing Partner reserves the right to invoice the Purchaser for travel expenses and the Supplier for administration costs.
3 - The location of the Products must be definitively determined between the Buyer and the Installing Partner, in accordance with any technical and safety constraints identified by the Installing Partner at the latest at the time of installation.
The Installing Partner must be guaranteed free access to the location where the Products are to be installed. Failing this, in the event of inaccessibility for the Installing Partner, travel expenses may be invoiced to the Buyer.
4 - If it appears that additional work is essential for the installation of the Products, the Installing Partner will include this in the site completion report, which must be signed by the Purchaser. In this case, the Supplier cannot be held responsible for any delay.
5 - On completion of the installation, a site completion report will be signed by the Purchaser and the Installing Partner. The Installing Partner will inform the Supplier.
The Supplier shall send the site completion report to the Purchaser and the Installing Partner prior to installation.
The Installing Partner will include in these minutes all changes to the initially planned worksite.
The Buyer must include in this report all defects, faults or reservations relating to the integrity and correct installation of the Products. Any reservations will be the subject of an additional intervention allowing the defects to be corrected and lifted, marking the date of completion of the site.
The information contained in this site completion report may not be contested at a later date, particularly in the event of additional invoicing. Only the information contained in this report will be binding on the Supplier, the Installing Partner and the Purchaser.
VI - Buyer's commitments
1 - The Buyer declares that he/she is the full owner of the premises, objects or any support required for the installation of the Products. If he/she is not the owner of the premises, the Buyer declares that he/she has already obtained the owner's agreement to carry out the installation. The Buyer further declares that it is not aware of any obstacles to the installation of the Products and that it has obtained any public or private authorisations that may be required prior to the said installation.
2 - The Purchaser undertakes to cooperate in good faith with the Supplier and the Installer Partner. In this respect, the Buyer undertakes in particular to provide the Supplier and the Installer Partner with all the information necessary for the performance of the present contract, including during telephone calls prior to the Offer, under its sole responsibility, and guarantees the accuracy of this information. As part of the automated process, the Buyer is solely responsible for the completeness, reliability and sincerity of the information provided online. It is expressly stated that any discrepancy between the information provided and the technical conditions observed on site may lead to a change in price and the issue of an amended quotation.
3 - Where applicable, the Purchaser undertakes to carry out, under its sole responsibility, prior to the date of commencement of the installation of the Products, all administrative formalities, or of any other nature, necessary for the correct completion of the installation. It is not the Supplier's task to ensure the compatibility of the various specific administrative regulations that may apply to the Purchaser, who shall be responsible for this himself.
4 - All additional costs and expenses resulting from a delay in the installation of the Products due to an inaccuracy in the information and documents transmitted or due to the failure to carry out preliminary work shall be borne exclusively by the Purchaser. Where the discrepancy is due to an error in the Supplier's automated system, no costs may be invoiced to the Purchaser.
5 - In addition, the Purchaser undertakes to give the Supplier and the Installing Partner free access to the place where the Products are installed throughout the duration of the installation and until final acceptance of the Products.
6 - After installation, the Buyer undertakes not to use the Products in conditions that could impair their operation or the safety of the installation.
VII - Warranties
VII.I - Legal Product Guarantees
The Products are covered, by operation of law and without additional payment, by the legal guarantee of conformity and the guarantee against hidden defects, provided for respectively in articles L. 217-4 et seq. of the French Consumer Code and articles 1641 et seq. of the French Civil Code.
Provisions relating to legal guarantees
Consumers have a period of two years from the date of delivery of the goods in which to invoke the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.
Where the contract for the sale of the goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal guarantee applies to this digital content or digital service throughout the period of supply. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service and not the date of its appearance.
The legal guarantee of conformity implies an obligation on the part of the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods.
The legal guarantee of conformity gives the consumer the right to repair or replace the goods within thirty days of his request, free of charge and without any major inconvenience to him.
If the goods are repaired under the legal conformity guarantee, the consumer benefits from a six-month extension to the initial guarantee.
If the consumer asks for the good to be repaired, but the seller requires it to be replaced, the legal guarantee of conformity is renewed for a period of two years from the date on which the good is replaced.
The consumer may obtain a reduction in the purchase price by keeping the goods or terminate the contract by obtaining a full refund in exchange for the return of the goods, if :
1° The trader refuses to repair or replace the goods ;
2° The goods are repaired or replaced after a period of thirty days;
3° The repair or replacement of the goods causes major inconvenience to the consumer, in particular where the consumer definitively bears the cost of taking back or removing the non-conforming goods, or if he bears the cost of installing the repaired or replacement goods;
4° The non-conformity of the property persists despite the seller's unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a reduction in the price of the goods or to rescission of the contract where the lack of conformity is so serious as to justify immediate reduction in the price or rescission of the contract. In such cases, the consumer is not obliged to ask for the goods to be repaired or replaced beforehand.
Consumers do not have the right to rescind the sale if the lack of conformity is minor.
Any period during which the goods are immobilised with a view to their repair or replacement suspends the warranty that was in force until the delivery of the repaired goods.
The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the French Consumer Code.
A seller who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10 % of average annual sales (article L. 241-5 of the French Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects in application of articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund if the goods are returned.
VII.II - Commercial guarantee for Products
The Products are covered by a warranty provided directly by the manufacturer.
In accordance with the conditions offered by the manufacturer, this warranty covers manufacturing defects and malfunctions in the Products for twenty-four (24) months from the date of installation.
The manufacturer's warranty does not apply in the event of a defect in the Buyer's electrical installation, failure by the Buyer or a third party to comply with the instructions for installing the Product, misuse of the Product or any of the other reasons mentioned in the exclusions to the manufacturer's warranty.
Information on the manufacturer's warranty may be requested from the Supplier.
VII.III - Warranty relating to the installation of the Product
The Supplier guarantees the installation of the Product for a period of one (1) year from the date on which the site completion report is signed. The warranty covers the installation and connection of the Product.
This guarantee covers defects in workmanship and installation.
This warranty does not apply if the malfunction results from a cause external to the installation of the Product or from a cause external to the Supplier and the Installing Partner, in particular due to a defect in the Purchaser's electrical installation, misuse of the Product, intervention by the Purchaser or a third party having an impact on the installation carried out or any other reasons external to the Supplier.
VIII - Supplier's liability
The Supplier is subject to a general obligation of means.
The Supplier may be held liable in the event of non-performance of the services provided hereunder. However, the Supplier shall not be held liable in the event of :
- False, erroneous or incomplete information provided by the Buyer;
- Failure by the Buyer to fulfil its obligations hereunder;
- If the Products are defective within the meaning of the French Civil Code, in which case the manufacturer will be held liable;
- Force majeure ;
- Failure by the Buyer to comply with all or part of the advice on safety and use of the Products provided by the Supplier, the Partner Installer or the manufacturer;
- Natural wear and tear of the installed product;
- Poor electrical protection of the Buyer's installation;
- Misuse, inadequate use, unreasonable use or abnormal use by the Buyer.
In all cases, should the Supplier nevertheless be held liable, its liability will be limited to the guarantee ceiling of its insurance policies.
In any event, with regard to professional Buyers, the Supplier shall not be liable for immaterial and/or indirect damage (such as, but not limited to, loss of earnings, loss of profit or loss of production, financial loss, commercial loss, loss of customers, any commercial disruption whatsoever, loss of profit, loss of brand image, loss of data, files or software, third party claims, increased costs).
IX - Terms of payment
1 - Unless otherwise stipulated or agreed in advance between the Supplier and the Purchaser in the Offer, the full Order Price must be paid at the time of acceptance of the Offer by the Purchaser. Execution of the order is suspended until the Price has been paid in full.
2 - If a deposit is negotiated between the Supplier and the Purchaser, the execution of the order is suspended until the said deposit has been paid. The balance must be paid at the latest when the Product is made available by the Supplier. In any event and in accordance with the law, the contractual payment period may not exceed sixty (60) days after the invoice date.
3 - Payment for the order is made either by credit card, bank transfer or via one of the payment platforms used by the Supplier. Payment will only be effective once the bank payment centres have given their approval. In the event of refusal by the banking establishment, the order will be automatically suspended and the Supplier will take care to inform the Purchaser of this by email.
4 - In the event of partial payment, this will be deducted first from the late payment penalties, then from the current instalments in descending order of age.
5 - Any delay in payment shall automatically and without prior notice lead to the payment of interest on arrears at a rate equal to the half-yearly key rate (refinancing rate or Refi) of the European Central Bank (ECB), in force on 1 January or 1 July, plus 10 points, without the amount of interest thus calculated being less than the legal interest rate in force multiplied by three (3). This interest is due by the sole fact of the due date.
For professional Buyers, the fixed indemnity of €40 provided for in Article L. 441-10 of the French Commercial Code will also be applicable by operation of law for collection costs, in the event of late payment.
X - Financing solution
Financing solutions may be offered depending on the payment provider selected by the Purchaser. The Supplier invites the Purchaser to contact the selected payment provider directly to find a financing solution suited to its project and its financial capacity.
XI - Acceleration clause
In the event of total or partial non-payment of an order on the due date, the sums due in respect of this order or other orders already delivered or in the process of being delivered shall become immediately payable after formal notice to pay has been sent to the Purchaser by the Supplier by registered letter with acknowledgement of receipt and has remained unsuccessful at the end of a period of eight (8) days following its delivery to the Purchaser.
In addition, the Supplier reserves the right to terminate the current contract(s) in accordance with the legal conditions and, where appropriate, to claim damages.
XII - Right of withdrawal and cancellation
1 - The consumer or non-professional Buyer, within the meaning of the Consumer Code, has a 14-day withdrawal period in accordance with the terms and conditions set out in Articles L. 221-18 et seq. of the Consumer Code. The right of withdrawal may be exercised using the withdrawal form available at Appendix 1 of these GCS, or by any other unambiguous statement expressing the desire to withdraw. An acknowledgement of receipt on a durable medium will immediately be sent to the Purchaser by the Supplier. The Purchaser must then return the Product, by recorded delivery, no later than fourteen (14) days following communication of his decision to withdraw. The return of the Product is the responsibility of the Purchaser. If the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the delivery costs will be reimbursed; the cost of returning the Product(s) will be borne by the Buyer. Reimbursement shall be made within a maximum of 14 days from receipt of the return of the Products, as evidenced by the postmark. The Supplier will reimburse the Purchaser by the same means of payment as for the purchase, unless the Purchaser agrees to the use of another means, in which case no additional costs will be payable by the Purchaser.
2 - In the event of cancellation of the order by the Buyer after the legal withdrawal period, or in the absence of a legal withdrawal period for professional Buyers, for any reason whatsoever other than force majeure:
- Where the contract has been concluded with a third party partner of the Supplier, the cancellation terms set out in the partner's General Terms and Conditions of Sale shall apply.
- Where the contract has been concluded directly between the Supplier and the Purchaser :
- a cancellation fee of €250 (inc. VAT) will be applied if the order is cancelled before planning;
- additional travel costs of €180 (incl. VAT) will be charged if cancellation occurs after an on-site visit;
- a sum equivalent to 50 % of the amount including VAT may be retained if the cancellation occurs after validation of the planned installation.
XIII - Resolutory clause
1 - All orders are accepted in consideration of the legal, financial and economic situation of the Purchaser at the time of the order. It follows that if the Buyer's financial situation were to deteriorate between the date of the order and the date of delivery, the Supplier would be entitled either to demand payment before delivery, or to cancel the contract.
2 - In the event of non-performance by the Purchaser of any of its obligations, including those set out in Article VI hereof, the Supplier shall send the Purchaser formal notice by registered letter with acknowledgement of receipt. If the Purchaser fails to fulfil its obligation within a fortnight of delivery of the aforementioned letter, the sale shall be automatically cancelled at the Supplier's discretion, without recourse to the courts and without prejudice to the latter's right to seek compensation for all damage caused to it by the Purchaser's failure to fulfil its obligations.
3 - The Purchaser may not request the cancellation of the sale or seek the Supplier's liability in the event of modification of the initial technical specifications or characteristics, occurring between the placing of the order and delivery, and which result from the application of a national or Community text, or from the manufacturer's recommendations. However, the Supplier undertakes to inform the Purchaser of such changes as soon as possible.
XIV - Force majeure
1 - The Supplier shall not be held liable if the non-performance or delay in the performance of any of its obligations, as described in these GCS, results from a case of force majeure, within the meaning of Article 1218 of the French Civil Code.
The following in particular are considered to be events of force majeure:
- Atmospheric disasters such as frost, snow or exceptionally heavy or prolonged rain,
- Thaw barriers,
- Fire, flood or explosion from any cause whatsoever affecting the manufacturer,
- Strikes or walkouts that may affect the manufacturer or the Supplier or the Supplier's service providers involved in one of the stages of the service,
- Shortages of parts or unavailability of materials affecting the Products.
2 - The Supplier shall inform the Purchaser as soon as possible of the cases and events listed above.
XV - Retention of title clause - Transfer of risks
1 - The Products will remain the property of the Supplier until the effective payment of the full Price in principal and accessories, regardless of the date of delivery of the Products.. The retention of title does not prevent the transfer of risks to the Buyer as soon as the Products are made available in accordance with the terms of the GCS.
2 - Non-payment, even partial, of any of the instalments may result in the Supplier reclaiming the Products, which shall be exercised by registered letter with acknowledgement of receipt sent to the Purchaser. The right to reclaim shall be exercised even in the event of the Buyer's receivership or compulsory liquidation. The Products shall be returned at the expense and risk of the Purchaser to the place indicated by the Supplier. If the Purchaser has to hand over the Products to a carrier or a custodian, the latter must date and sign this document after having indicated in his handwriting: "I have taken note of the retention of title clause when handing over the Products".
3 - The return of the Products to the Supplier will result in the automatic cancellation of the sale of the Products. Any advance payments made by the Buyer to the Supplier shall nevertheless remain the property of the latter by way of damages.
4 - Any transfer by the Purchaser of rights and/or obligations arising from the order is subject to the Supplier's prior written authorisation. The Purchaser is also prohibited from reselling, pledging or assigning as security on any grounds whatsoever, or transforming the Products, until full payment of the Price and its accessories, if applicable.
5 - In the event of intervention by one of the Purchaser's creditors prior to full payment of the Price or its accessories to the Supplier, in particular in the event of seizure of the Products or in the event of the opening of collective proceedings, the latter must immediately inform the Supplier thereof by registered letter with acknowledgement of receipt, as well as the seizing creditors or the bodies of the collective proceedings. The Purchaser shall bear the costs arising from the measures taken to stop this intervention and, in particular, those relating to a third party opposition.
6 - The risk of loss and deterioration will only be transferred to the Buyer when the Products are made available at the Buyer's place of delivery, independently of the transfer of ownership, regardless of the date of the order and payment thereof. The Buyer is obliged to take all appropriate measures to guarantee the Products against theft, loss or deterioration from the date on which they are made available.
XVI - After-sales service
After installation of the Products, the Supplier provides the Purchaser, without additional payment, with an after-sales service covering in particular :
- A terminal fault
- Faulty installation
- Inability to charge or power failure (disconnection) when charging
- Cosmetic defects
The Purchaser shall contact the Supplier by e-mail at the following address [email protected]. A solution will be provided to the Buyer within 48 hours (excluding weekends and public holidays) of receipt of the request.
For the application of the warranties stipulated in Article VII. The Purchaser must contact the Supplier's after-sales service as soon as the malfunctions and/or defects are noted, which will provide the Purchaser with the most appropriate solution.
XVII - Insurance
The Supplier declares that it is insured for its professional civil liability with a company known to be solvent for all damage resulting from the execution of the order and the installation of the Products.
The Supplier's civil liability insurance certificate shall be made available to the Purchaser on request.
XVIII - Intellectual property
The content of the Website is the property of the Supplier. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.
XIX - Personal data
In accordance with the law 78-17 of 6 January 1978 as amended by law no. 2018-493 of 20 June 2018, it is reminded that the personal data requested from Buyers is necessary for the processing of their order and the preparation of invoices, in particular.
This data may be communicated to any of the Supplier's partners responsible for executing, processing, managing and paying for orders.
The processing of information communicated via the Website complies with the legal requirements relating to the protection of personal data, with the information system used ensuring optimum protection of such data and in particular the RGPD, as well as any other legislative or regulatory provision in force, with the information system used ensuring optimum protection of such data.
In accordance with the national and European regulations in force, the Buyer has a permanent right of access, modification, rectification, opposition, portability and limitation of the processing of information concerning him/her.
The Supplier invites Buyers to consult the confidentiality policy to find out about the procedures applicable in this respect: https://www.beev.co/donnees-personnelles
XX - Language and applicable law
These General Terms and Conditions and any transactions arising from them are governed by and subject to French law.
These GTC are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.
XXI - Disputes
In the event of a dispute, the Purchaser may contact the Supplier by telephone on 06 72 49 74 63, by e-mail [email protected]or by post to 5 Rue Pleyel 93200 Saint-Denis.
With regard to Buyers who are consumers, in the absence of an amicable agreement, any claims or disputes relating to the validity, interpretation, performance or non-performance, interruption or termination of this contract may be submitted to the following mediator: MOBILIANS.
Buyers who are consumers must submit their requests for mediation :
- Or by post, to the following address: M. le Médiateur de MOBILIANS, 43 bis Route de Vaugirard - CS 80016 à 92197 Meudon CEDEX,
- Or by e-mail to : [email protected] ,
- Or on its website: https://www.mediateur-mobilians.fr.
Failing this, or if mediation fails, the competent court will be determined in accordance with the legal provisions.
It is expressly stipulated that for Purchasers who are merchants, all disputes will be submitted to the courts of the Supplier's jurisdiction.
Annex 1 - Model withdrawal form
This form must be completed and returned only if the Buyer wishes to withdraw from the order placed on the website. https://www.beev.co/ except for exclusions or limits to the exercise of the right of withdrawal in accordance with the applicable General Terms and Conditions of Sale.
For the attention of BEEV, whose registered office is at 5 Rue Pleyel 93200 SAINT-DENIS - FRANCE. [email protected].
I hereby notify you of my withdrawal from the contract for the sale of the goods listed below:
Order from: ...........................................................................
Received on: .....................................................................................
Order number: ...........................................................
Customer name: ............................................................................
Customer address: .......................................................................
Customer's signature (only if this form is sent on paper) :
