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Charging station: the new QR code scam

The new QR code charging station scam

Visit charging stationssymbols of the transition to greener mobility, have unfortunately become the target of a devious new threat: the QR code scam. Imagine yourself confidently recharging your electric vehicle, only to discover later that you've fallen into a trap. Malicious crooks have found a way to manipulate the QR codes on these terminals, putting your security and data at risk.

According to the latest sources from Avere-Francethe charging network continues to grow, reaching 118,009 points accessible to the public. By the end of 2023, this represents a 44% increase on last year, with a total of 35,902 charging points deployed this year. This rapid expansion is inevitably accompanied by an increase in fraud and scams.

In this captivating article, let's dive together into the inner workings of this emerging new fraud, exploring the tactics of cybercriminals and discussing what you can do to protect yourself from this growing threat. Your safety and worry-free electric driving are our priority, so follow us as we investigate the intriguing QR code charging station scam. 

In this article, we'll explore the techniques used by fraudsters, the warning signs to look out for and the preventive actions essential to ensure a safe and serene recharging experience.

Table of contents

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A QR code to pay for the use of a public recharging point?

In the ever-changing world of public charging stations for electric vehicles, an intriguing question is emerging: "A QR code to pay for the use of a public charging station?".

In fact, it is possible to make a payment via a mobile application. The necessary steps for payment :

  • download the application in question,
  • scan the QR code on the terminal, 
  • enter your payment details directly on the application connected to the charging station.

To be more explicit, a redirect to the targeted site instantly triggers the display of a window. This window is deliberately kept light in content, to ensure simplicity and its simplicity and ability to function even with a weak connection.

Users can therefore enter their payment details at any time, without having to create an account if they so wish. If this data has already been saved on the user's phone, no rewriting is required, making it easier to charge the vehicle directly. The vehicle owner can monitor the charging process via the link, with the option of interrupting or resuming it at any time. The charge is only debited at the end of the cycle.

For those without a camera on their smartphone, an alternative is to search for the URL under the QR code in the search bar of Google or other search engines.

The advantage of a QR code

In the dynamic landscape of public charging stations, the introduction of the QR code as a means of payment offers significant advantages, bringing a touch of modernity and convenience. The use of this technology offers several major advantages for users.

Ease of use Simplify the payment process by enabling users to quickly scan the code, eliminating the need to handle coins or enter complex information.

Greater accessibility Thanks to smartphones, almost anyone can scan a QR code. This makes payment accessible to a wide range of users and encourages wider adoption of this method.

Time-saving The speed with which a QR code can be scanned reduces the time spent completing the transaction, offering a more efficient and convenient recharging experience, ideal for drivers in a hurry.

Enhanced security QR codes use secure encryption methods, guaranteeing a high level of security for transactions. This reassures users of the confidentiality of their financial data.

public charging point
qr code charging station

Other payment alternatives

Of course, top-up solutions offer a wide range of payment options in addition to the QR code.

Paying with a recharge card

Payment at the charging station with a badge can be made in two different ways. Either : 

  • you have the badge or reload card associated with your distribution network,
  • you have purchased a recharge card from a mobility operator.

As a reminder, Beev offers its charging cardto recharge your electric vehicle at over 300,000 public charging stations throughout Europe. For further information Charging cards for electric cars: how to find your way around?

To recharge your electric vehicleTo recharge your electric vehicle, you need to hold your badge up to the NFC reader, which works on the same principle as contactless payment with a bank card. The reader reads the data on the chip contained in the badge or card, facilitating the process.

Whether the charging badge or card is linked to one or more networks, it is generally subject to a charge, requiring an average investment of around ten euros. Some mobility operators offer low-cost subscriptions, which are particularly useful for optimizing recharging costs on long journeys.

Paying with a credit card

The availability of charging stations that accept credit card for electric cars is not as widespread as you might think. Indeed, the deployment of such terminals represents a significant financial challenge, requiring the updating of existing infrastructures. To explain this, the combined effects of profitability and the financial cost of installing a bankcard payment terminal explain why such terminals remain the exception.

As a result, according to the French Ministry of Ecological Transition, it will take time for the systematic deployment of card-operated charging stations to become widespread in France.

However, some structures or service stations offer charging stations that accept credit cards, often in the form of fast-charging terminalsThese are more profitable for operators.

Pay-as-you-go

Recharging at charging stations can also be done on a pay-as-you-go basis, a possibility guaranteed by the December 26, 2019 Mobility Act. 

This means that access to charging stations is possible without subscribing to the network. This makes it easier for electric vehicle users making long-distance journeys from home, without having to join a distribution network.

Fee-for-service can be made using a prepaid cardwhich the driver pays for directly at the service station, and which is debited only after use. Payment can be made in cash, credit card or even by cheque.

This type of payment is particularly useful when you're using outdoor recharging facilities on an occasional basis, or in anticipation of a long journey.

 

Regarding the price of recharging at a public charging station, you may be interested in this article: How much does it cost to charge an electric car?

qr code terminal
qr code bdr

The new QR code charging station scam: quishing

The democratization of QR codes gained momentum during the Covid-19 pandemic. Scanning your phone to pay for parking, browse a restaurant menu, or even recharge an electric car is becoming increasingly common. It's worth noting that the quick and easy creation of QR codes is contributing to this expansion.

Welcome to the age of technology, where even the most beneficial advances can be hijacked for malicious purposes. In this digital jungle, a new threat is emerging, targeting users of charging infrastructures. Called quishing" this clever scam exploits the trust we place in QR codes, essential elements of our modern daily lives.

What is quishing?

Inspired by phishing (phishing by e-mail or SMS), the quishing has a similar aim: to encourage people to click on a fraudulent link in order to obtain money or personal informationsuch as bank details or logins.

This is what happened in the Loiret department. In our case, the fraud revolved around a false QR code used to pay for the use of a recharging station. The criminals simply affixed their own QR code over it, redirecting the user to a site copying the service provider's in every respect. The criminals then collect the user's bank details, using them to carry out discreet transactions for moderate amounts, in line with the cost of the recharge, so as to remain undetected.

As it turns out, quishing does not require advanced technical skills and is sometimes difficult to spot. As a result, it seems likely to spread, prompting users to take particular care when charging their vehicles.

qr code phone

Our tips for getting around this scam

In this ultra-connected world, prevention is crucial. That's why we've put together a few tips to help you avoid this scam and recharge your vehicle with peace of mind. 

First, before scanning the QR code on the charging station, take a few moments toinspect it visually. Look for anomalies, suspicious additions or alterations that could indicate fraud.

Secondly, prefer to useofficial applications provided by charging station operators. Avoid scanning codes from unverified sources to minimize the risk of scams.

Also, frequently examine your bank statements It's essential to keep a close eye on your bank statements and transaction history. If you observe the slightest suspicious activity, it's imperative to report it immediately to both your banking institution and the charging station operator.

Finally, disseminate information about these deceptions to close friends, family, and colleagues in order to raise awareness together to prevent them from becoming targets of fraudulent activity. At the same time, it's a good idea to stay informed by reviewing the company's activity on its social networks and website, while not hesitating to share crucial data or details of ongoing incidents.

What can we conclude from this?

In conclusion, it is imperative to remain vigilant in the face of evolving scams, particularly with the emergence of sophisticated techniques such as "quishing". The security of electric vehicle charging stations has recently become a real concern, and vigilance on the part of users is crucial.

Keep up to date with the latest trends and techniques used by fraudsters. And don't hesitate to share this information with friends and family to raise awareness.

We invite you to explore our blog to stay up to date on the latest news, safety tips and technological innovations in the world of charging stations and electric mobility.

Stay connected, stay informed, and together, let's build a safe and efficient electrical future!

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Picture of Maëlle Laurent
Maëlle Laurent

Committed to sustainable mobility, a sector revolutionizing the way we get around, I contribute to the energy transition through my articles.

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